Privacy Policy
How we collect, use, and protect your personal information
Last Updated: March 15, 2025Information We Collect
We collect information that you provide directly to us when using our financial research methods educational services. This includes personal details you share during registration, course enrollment, and ongoing communication with our team.
Personal Information
Educational Data
Technical Information
How We Use Your Information
Your personal information helps us deliver quality financial education services and maintain effective communication throughout your learning journey. We process this data to support your educational experience and improve our programs.
- Provide access to our financial research methods courses and educational materials
- Send course updates, assignment reminders, and important program announcements
- Track your progress and provide personalized feedback on your learning development
- Respond to your questions and provide technical support when needed
- Improve our curriculum based on student engagement and feedback patterns
- Comply with Australian educational regulations and maintain accurate student records
Information Sharing and Disclosure
We don't sell your personal information to third parties. We may share your data only in specific circumstances that support your education or meet legal requirements.
When We May Share Information
Your Rights and Choices
Under Australian Privacy Principles, you have several rights regarding your personal information. We respect these rights and provide clear processes for exercising them.
Access Your Data
Request a copy of all personal information we hold about you, including course records and communication history.
Correct Information
Update or correct any inaccurate personal details in your student profile or educational records.
Limit Processing
Request restrictions on how we use your data while maintaining your access to essential educational services.
Data Portability
Receive your personal data in a structured format that you can transfer to another educational provider.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our approach combines technical safeguards with operational procedures.
Security Measures
Data Retention and Deletion
We retain your personal information for as long as necessary to provide educational services and meet our legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
- Student records and course completion certificates are maintained for seven years after graduation
- Communication records and support inquiries are kept for three years from last contact
- Website usage data and technical logs are typically deleted after two years
- Financial transaction records are retained for seven years to comply with Australian tax regulations
- Marketing preferences and newsletter subscriptions until you unsubscribe or request deletion
You can request deletion of your personal data at any time, subject to our legal obligations to maintain certain educational records.
International Data Transfers
While our primary operations are based in Australia, some of our technology service providers may process data internationally. We ensure adequate protection measures are in place for any cross-border data transfers.
When we transfer data outside Australia, we use appropriate safeguards such as standard contractual clauses, adequacy decisions, or other approved mechanisms to ensure your information receives equivalent protection.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We'll notify current students via email about significant changes that affect how we handle personal information.
We encourage you to review this policy regularly, especially before providing new personal information or enrolling in additional courses. The date at the top of this policy indicates when it was last revised.
Privacy Questions or Concerns?
Our privacy team typically responds to inquiries within three business days. For urgent privacy concerns, please call our office directly.